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Shipping Policy

  1. Order Processing:

    • Once your order is placed on our website or through other authorized channels, it will be processed within 1-2 business days.

    • Orders placed on weekends or public holidays will be processed on the next business day.

    • We will notify you via email or SMS about the order confirmation, shipping status, and tracking details.

  2. Shipping Methods:

    • We offer reliable shipping services through our trusted logistics partners within India.

    • The shipping method and estimated delivery time will vary depending on your location and the availability of the product.

    • Standard shipping is provided for free on all orders unless otherwise specified.

  3. Delivery Time:

    • The estimated delivery time will be mentioned on the product page and may vary depending on your location.

    • We strive to deliver your order within the estimated time frame. However, unforeseen circumstances like natural disasters or logistical challenges may cause delays. We appreciate your understanding in such situations.

  4. Shipping Charges:

    • We provide free shipping on all orders within India, unless specified otherwise.

    • In case of any additional shipping charges, they will be clearly mentioned during the checkout process.

  5. Tracking:

    • Once your order is shipped, you will receive a tracking number and instructions on how to track your package.

    • You can track your order on our website or directly through the logistics partner's website using the provided tracking number.

  6. Undelivered Packages:

    • If our logistics partner is unable to deliver the package to your specified address due to reasons beyond our control, we will make reasonable attempts to contact you for further instructions.

    • If we are unable to establish contact or arrange a successful delivery within a reasonable time, the package may be returned to us. In such cases, we will initiate a refund or provide store credit after deducting any applicable shipping charges.

  7. Returns and Exchanges:

    • For information on our returns and exchange policy, please refer to our separate Returns and Refunds policy.

  8. Customer Support:

    • Our customer support team is available to assist you with any shipping-related queries or concerns.

    • You can reach us through our website's contact form, email, or the provided helpline number during our business hours.

Note: This shipping policy is specific to shipping within India. For international shipping, please refer to our International Shipping Policy.

MRV Electronics reserves the right to update or modify this shipping policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay updated.

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